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Privacy Policy

Last Updated: 1st March, 2025

1. Introduction​​

Equinox Consultancy Group (“ECG”, “we”, “us”, “our”) is committed to protecting and preserving the privacy of our clients and any other individuals who interact with our website or our employees. This Privacy Policy lays down how we collect, disclose, use, and/or safeguard your information when you visit our website or engage with the professional services offered by ECG.

2. Scope of Work​​

This Privacy Policy applies to our website and the services we provide to our clients across various jurisdictions, including but not limited to Singapore, India, the Middle East, the European Union (EU), Hong Kong, and the United States (US). By accessing our website or using our services, you consent to the collection and use of your personal information as outlined in this policy.

3. Information we collect

We may collect and process the following information:

  • Name, designation, company details;

  • Contact information including phone number, email and address;

  • Billing and financial information for invoicing;

  • Website usage data via cookies and analytical tools;

  • Communication preferences;

  • Internet Protocol address, browser preference, operating systems, and device information.

Image by Maximalfocus

4. How and Why we use your data

We use the information collected for the following purposes:

  • Providing and managing our professional services;

  • Communicating with existing and prospective clients;

  • Compliance with legal and regulatory requirements;

  • Improving our website and service offerings;

  • Processing client payments and managing accounts.

5. Sharing and Disclosure of Information

ECG does not sell, rent, or trade your personal information. However, we may disclose this information under the following circumstances:

  • Legal and Regulatory Compliance: When required by law, regulatory authorities or any legal procedure ECG may disclose this information under the legal obligation we are subject to. 

  • Service Providers: To trusted third party service providers assisting in our operations, such as IT services, cloud storage providers, payment processors/aggregators, all of which are bound by confidentiality agreements.

  • Business Transfers: In the event of any merger, acquisition, and/or restructuring. 

6. Data Security 

We employ appropriate security measures and safeguards to ensure the protection of personal data against unauthorized access, modification, disclosure, or destruction. Personal information shall be retained only for the duration necessary to achieve the objectives set forth in this Privacy Policy or as mandated by applicable laws and regulatory requirements.

7. International Data Transfers

Given the fact that ECG caters to a global clientele, we may transfer personal data across jurisdictions, where required. ECG is committed to complying with applicable data protection and privacy laws across the jurisdictions in which it operates. We adhere to the following data privacy legislations: The Digital Personal Data Protection Act, 2023 (DPDP Act) in India, the Personal Data Protection Act, 2012 (PDPA) in Singapore, the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) in the European Union, relevant federal and state laws in the United States, including the California Consumer Privacy Act (CCPA), the Personal Data (Privacy) Ordinance (PDPO) in Hong Kong, and the relevant data protection laws of applicable jurisdictions in the Middle East, including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL). We ensure that appropriate safeguards, at par with international standards, are in place to protect your data. ECG ensures that personal data is collected, processed, and stored in accordance with these regulations and applicable international best practices to safeguard individuals' privacy rights.

8. Your Rights

As per the applicable laws, you have the rights over your personal information to:
a.   Request access and rectify your data;
b.   Request a copy of your data;
c.   Restrict and/or object to processing of your data;
d.   Request deletion of your data from our systems where permissible. 

e.   To exercise these rights, please contact us at team@equinoxconsultancygroup.com

9. Cookies and Tracking

We use cookies to improve your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings which may impact the functionality of our website. 

10. Updates

We may update this Privacy Policy from time to time, any changes will be posted on this page with an updated effective date.

11. Contact us

If you have any questions, query or grievances about this Privacy Policy, please contact us at team@equinoxconsultancygroup.com.

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